Couple of weeks ago, it was thrilling to see NYPD officers using mobile technology to give tickets for parking violations. The handheld is from Symbol technologies and the printer attached to the waist belt is from Orion. For a second I thought I was living in some futuristic era, but then I realized this is the year 2008 indeed and that this type of service should be common place.
Eliminating paper and having electronic record of all parking violations right from the time of capture must be a huge for NYPD. I am sure Symbol Technologies did not have much trouble demonstrating the ROI to the NYPD CIO.
The hope of so many people who got parking tickets to get out of them by telling sob stories to the Judge are over. Now the police officer can take photos and create a complete file and lock down the case.
I actually spoke to the police officer while she was using the mobile handheld and she actually enjoyed using the unit. She felt that her productivity level went up tremendously.
What can we say, well done Symbol Technologies and Orion Technology.
Yasaswi Pulavarti
Thursday, May 1, 2008
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